Just thought we’d let you know that Jason Wood is no longer with the company.

Best of luck,
Backyard Buddy Team

site that was to be attached.

Litigation lawyers will have a field day with this outfit!!

I don’t think I said anywhere that you’d attacked me – Jason from Backyard Buddy has though. Pretty much every email from him is full of open hostility – including the one where he calls me an idiot for criticising his company website and the tone of his emails.

Have you actually read the emails he sent? I think if you had the “personal attacks and blatant racism” would be fairly clear and I don’t see how my comments are “immature and unfounded”. I criticised their website and his responses, I published both sides so everyone could see, I have published your own comments and responded to them without hostility or personal attack. I published links showing that Jason was 100% wrong about the use of recycled steel (a point that he brought up regularly), I published information showing that Canada has a pretty healthy auto industry (again a point he brought up). I pointed out that the grade of steel is a scientific measurement not a subjective one and as such it made no difference where the steel was made (I also didn’t say that all steel was the same – far from it.). I also didn’t just assume that you were a company shill – which is certainly possible.

So where in any of this is the immaturity you mention? Perhaps you were meaning Jason’s comments were immature and unfounded and got confused?

It’s not ‘too bad’ I didn’t pick up the phone – the company chose to offer its products through the web and in doing so they should take care to make their site accurate and they should also expect to get people emailing them. That’s the nature of the web. More pertinent is the fact that if they maintained their website I wouldn’t have needed to email them at all – the information would have been there.

As to welding, lift construction, etc. what has this got to do with a website that is inaccurate and border-line fradulent (asking for credit card details for something they haven’t given you the price on hardly smacks of being ‘above board’) and a ‘salesman’ who bizarrely thinks that being hostile, shooting off racist comments and calling potential customers ‘idiots’ is acceptable? Nothing that I can see.

No I’m not particularly interested in looking at examples provided by them on the differences in construction – at one time I perhaps would have been but that was before Jason started his childish nonsense. Would you do business with a company where the sales person responded to you like that? I doubt it. For that matter, you appear to operate your own business – would you be happy with one of your sales people responding to a possible customer in that way? Again it seems unlikely.

If you are as experienced and qualified as you say, presumably you should also know that a steel Grade is independent of where its made and that steel of the same grade is of equal value regardless of its source. Presumably too you know that as 75% of steel is recycled then you can recognise Jason’s incongruous statements about the use of recycled steel in Chinese products.

And once again, what does my location in Canada have to do with any of this? If it hadn’t been for the nastiness and unprofessionalism presented by Backyard Buddy’s Jason I’d never have needed to put any of this up and as I haven’t heard anything from anyone else at the company, I would assume that they are happy with his ‘sales tactics’ and support his comments.

I have lots to do thanks, and if all of this is so trivial and unimportant – why drag it on?

I have neither attacked you or anyone – just also stated facts. I think you need to move on and stop making a BIG deal out of something so trivial – it MUST BE COLD up there in Canada and you have nothing else to do this time of year?

Not sure about the “personal attacks and blatant racism” comment you indicated but your comments – seem immature and not founded.

It’s to bad you did not pick up the phone or talked to them – you would not comment as you have on this site. I’m sure you critique all the sites you visit in this same manner?

It’s obvious you don’t understand the difference in steel, welds, and lift construction. Larry – the owner could and would explain the differences to you – NO – not all metal is the same. There is a difference. (I hold a certified welding and TIG advanced degree and teach certification classes at the college level and have a degree in the field – I DO know what I am talking about!) In their showroom they show you the difference and have examples and the testing to back it up – but that doesn’t matter to you apparently.

If you can find a better product at a better price – JUST GO BUY IT!! Move on! Your problem is about their site and NOT their product. They are NOT in the web/internet business – they are in the LIFT business.

Just buy another lift, and see what you get. Time will tell.

I AM HERE with a name, address, and phone number at your convience at http://www.icacc.com.

Thank you.

A name would have been nice but thank you for the comment neverthless.

It sounds like you have a very nice collection of cars (and Backyard Buddy’s) and I’m glad that you are happy with them. I’m somewhat confused that you think that having visited a website displaying such appalling characteristics as this one, that I should have phoned the company – isn’t the basic nature of the web/internet an interactive one? Isn’t price one of the basic pieces of information that a potential customer is likely to be looking for?

You are correct in one thing: Jason has undoubtedly impressed me. Though not in a way that I would want associated to any business of mine.

I’d appreciate it if you could point out where my comments were ‘excessive and unsubstantiated’ – I think my comments were 100% accurate and valid. What’s more I was careful to show the evidence backing them up. I’m also surprised that you don’t find any of Jason’s comments in any way ‘excessive and unsubstantiated’.

Considering the further comments I have just published in the follow up article, I’m also surprised that someone in your position would want to associate themselves with such innaccuracies, personal attacks and blatant racism.